At NotebookingPages.com, we offer a FREE Notebooking Resource Center that contains samplers of our products from the Lifetime Membership program. We offer this free member area so that our guests can try notebooking without any expense and decide if this method and our resources are a good fit for their family. When signing up for the FREE Resource Center, new free members receive product samplers with actual pages from several of our notebooking sets, an email notebooking tutorial series, as well as access to our other free resources.
In our Notebooking Pages Shop and on our Membership Sales page, we offer downloadable samples and table of contents for most products so that customers can see exactly what they are getting with their purchase.
It is for these reasons, we do not generally offer refunds on downloadable purchases and memberships. We provide ample opportunities to try our notebooking products and resources before purchasing so that no customer should feel they are making a blind purchase.
If you send a refund request, we will check your account to see what sets you've clicked to download and determine their individual value based on our Shop prices. (Downloads are automatically saved to your Downloads folder once you click the link even if you didn't choose a specific location.)
We will offer a partial refund of the difference you paid and the value of the sets downloaded (minus $10 to cover our fees). We do not refund installment payments.